Patient Binge Service Terms

Last updated: 27 August 2026

These Service Terms apply when you purchase or use Patient Binge™.

Patient Binge™ is provided by Ryan Galbraith, ABN 56 622 607 408, trading as ChiroBrand.

By purchasing Patient Binge, you agree to these Terms.

1. Who Patient Binge Is For

Patient Binge is a business-to-business service for chiropractic practices.

By purchasing the service, you confirm that you are purchasing it for use by a chiropractic business or practice.

2. What You Receive

Patient Binge provides recurring marketing and patient education resources for chiropractic practices.

The exact mix of assets may change from month to month.

A campaign may include:

  • Social media content

  • Captions

  • Patient emails

  • Articles

  • Guides

  • Infographics

  • Videos

  • Campaign maps

  • Supporting marketing resources

ChiroBrand may reasonably adjust the format or mix of assets while continuing to provide the core Patient Binge service.

3. Monthly Membership

Patient Binge is a recurring monthly membership.

The price shown when you purchase will apply unless you are told otherwise before purchasing.

Prices are in Australian dollars.

GST will be applied where required by law.

Your payment method will be charged according to the recurring billing schedule shown at checkout.

4. Cancel Anytime

There is no fixed-term contract unless clearly stated when you purchase.

You may cancel your recurring membership at any time.

Cancellation stops future recurring charges.

Where the payment platform allows continued access until the end of an already-paid billing period, your membership may remain active until that period ends.

You may keep materials already delivered to you while your membership was active, subject to the licence terms below.

5. Postcode Protection

Patient Binge is limited to one approved chiropractic practice per postcode.

When your membership becomes active, your approved postcode may be marked as unavailable to other Patient Binge applicants.

Postcode protection applies while your membership remains active.

Once your membership ends or becomes inactive, ChiroBrand may release that postcode for another practice.

Postcode protection applies only to access to Patient Binge.

It does not give you exclusive rights over a geographic area or prevent another chiropractic practice from operating in your postcode.

6. Postcode Accuracy

You are responsible for providing the correct postcode for the clinic using Patient Binge.

If your clinic moves or you want to use Patient Binge for another location, contact ChiroBrand first.

Postcode changes are subject to availability.

7. Content Licence

ChiroBrand gives your approved chiropractic practice a non-exclusive, non-transferable licence to use the Patient Binge materials delivered to you.

You may:

  • Add your logo

  • Apply your clinic colours

  • Publish the materials through your clinic's normal marketing channels

  • Continue using materials already delivered after cancellation

You may allow employees, contractors, virtual assistants or marketing providers working for your practice to access the materials only to help your practice use them.

They do not receive their own separate licence.

8. What You Cannot Do

Unless ChiroBrand gives written permission, you may not:

  • Sell Patient Binge materials

  • Sublicense them

  • Give them to another chiropractic practice

  • Upload them to a public template library

  • Distribute editable source files outside your practice and authorised contractors

  • Claim ownership of ChiroBrand trademarks, systems or original frameworks

  • Use the materials for multiple unrelated practices or locations without approval

9. Sharing Between Practices

You must not share Patient Binge campaigns with another chiropractic practice.

If we reasonably believe a membership is being shared outside the approved practice, we may contact you to resolve the issue.

For serious or repeated misuse, we may suspend or end access.

Where appropriate, we will give you reasonable notice and a chance to address the issue first.

10. Evidence and AHPRA Alignment

Patient Binge campaigns are developed using current research and reviewed with Australian chiropractic advertising requirements in mind.

However, ChiroBrand is not your legal adviser, regulator or clinical decision-maker.

Advertising rules can change, and compliance can depend on how material is finally used.

Your practice remains responsible for:

  • Reviewing content before publication

  • Ensuring claims accurately reflect your services

  • Checking any additions or changes made by your practice

  • Complying with AHPRA, National Law and other rules that apply to your practice

Our Evidence-Backed Guarantee means campaigns are developed using current research and checked for AHPRA alignment as part of our production process.

It does not mean a regulator has approved every campaign or every possible use of the material.

11. Clinical Information

Patient Binge materials are designed for patient education and marketing.

They are not a substitute for individual clinical assessment, diagnosis or treatment.

Your practice remains responsible for the clinical advice it provides to patients.

12. No Guaranteed Business Results

Patient Binge provides marketing and communication resources.

We do not guarantee:

  • New patients

  • Appointments

  • Referrals

  • Patient retention

  • Revenue

  • Social engagement

  • Website traffic

  • Return on investment

  • Business growth

Results will vary between practices.

13. Bonuses

Patient Binge may include bonuses from time to time.

Some bonuses may only be available during certain promotions or joining periods.

Unless stated otherwise, bonuses already delivered to you may be retained after cancellation, subject to the same content licence.

14. Delivery

Patient Binge is mainly delivered by email and online links.

You are responsible for:

  • Providing a working email address

  • Checking your email

  • Keeping your contact details current

  • Taking reasonable steps to ensure ChiroBrand emails are not blocked by your email provider

If you believe a campaign or resource has not arrived, contact support@chirobrand.com.

15. Third-Party Platforms

Patient Binge may use third-party services such as Kit, Canva, payment processors, cloud storage or other software.

ChiroBrand does not control those platforms.

Temporary outages or changes to third-party services may affect delivery or access.

Where reasonably possible, we will work to restore access or provide another delivery method.

16. Refunds and Consumer Rights

Patient Binge does not include a money-back guarantee, and we do not generally provide refunds for change of mind.

Nothing in these Terms limits any rights or remedies you may have under the Australian Consumer Law.

If there is a problem with the service, contact support@chirobrand.com.

17. Changes to Patient Binge

We may make reasonable changes to Patient Binge over time.

This may include changes to:

  • Campaign formats

  • Delivery methods

  • Asset types

  • Software

  • Templates

  • Production processes

We will not use this clause to remove the core substance of the service without reasonable notice.

18. Pricing Changes

We may change the price of Patient Binge in the future.

If a price change affects your existing recurring membership, we will give you reasonable notice before the new price applies.

You may cancel before the new price takes effect.

19. Suspension or Termination

We may suspend or end a membership where reasonably necessary because of:

  • Unpaid fees

  • Fraud

  • Serious misuse of the materials

  • Unlawful activity

  • Repeated breach of these Terms

Where appropriate, we will give you reasonable notice and a chance to fix the issue.

20. Intellectual Property

Patient Binge™, ChiroBrand and related original frameworks, branding, systems and materials remain the intellectual property of their respective owner.

Your purchase gives you the licence described in these Terms.

It does not transfer ownership of the underlying intellectual property.

21. Liability

To the maximum extent permitted by law, ChiroBrand is not responsible for indirect or consequential business losses resulting from your use of Patient Binge.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

22. Governing Law

These Terms are governed by the laws of Victoria, Australia.

The parties submit to the jurisdiction of the courts and tribunals of Victoria and any courts entitled to hear appeals from them.

23. Contact

Patient Binge is provided by:

Ryan Galbraith
ABN 56 622 607 408
Trading as ChiroBrand

Email: support@chirobrand.com